Privacy Policy

Details Below‍

Effective Date: May 1, 2026
Last Updated: June 3, 2026

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Rai Family Dentistry (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting https://www.sraidds.com (the “Website”) or using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance information
• Appointment requests
• Information submitted through forms or communications with our office

Website Usage Information

We may automatically collect certain information when you visit our Website, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the Website
• Referral sources
• Website interactions

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Respond to inquiries and requests
• Provide dental services
• Verify insurance information
• Improve our Website and services
• Communicate appointment reminders
• Send practice-related updates
• Analyze Website performance
• Comply with legal and regulatory obligations
• Protect against fraud, misuse, or unauthorized access

3. HIPAA and Protected Health Information

As a healthcare provider, Rai Family Dentistry complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).

Any Protected Health Information (“PHI”) collected or maintained in connection with patient treatment, payment, or healthcare operations is handled in accordance with our HIPAA Notice of Privacy Practices and applicable laws.

This Website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

4. Communications

By submitting your information through our Website, appointment forms, phone calls, text messages, or other communications, you consent to being contacted by Rai Family Dentistry regarding:

• Appointment scheduling
• Appointment reminders
• Treatment-related communications
• Office updates
• Customer service inquiries

Message and data rates may apply for SMS communications.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting our office.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve Website functionality, analyze Website traffic, and support marketing efforts.

These technologies may collect information regarding your interactions with the Website.

Please review our Cookie Policy for additional information regarding our use of cookies.

6. Third-Party Services

We may share information with trusted third-party service providers that assist in operating our business and Website, including:

• Website hosting providers
• Appointment scheduling systems
• Practice management software
• Payment processors
• Marketing and advertising providers
• Analytics providers
• Communication and call-tracking services

These providers are authorized to access information only as necessary to perform services on our behalf.

7. Google Analytics and Advertising

We may use tools such as:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta (Facebook and Instagram) Pixel
• Other advertising and analytics platforms

These services may collect information regarding your use of our Website and may use cookies or similar technologies to improve advertising effectiveness and website performance.

You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Information Sharing

We do not sell your personal information.

We may disclose information:

• To service providers assisting our business operations
• To comply with legal obligations
• To respond to lawful requests from government authorities
• To protect our rights, safety, patients, or property
• In connection with a business transaction such as a merger, acquisition, or sale of assets

10. Children’s Privacy

Our Website is not intended to collect information directly from children under the age of 13 without parental involvement.

If you believe a child has provided personal information through our Website, please contact us so we may remove the information.

11. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information where permitted by law
• Limiting certain uses of information

To exercise these rights, please contact our office using the information below.

12. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after any changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Rai Family Dentistry
239 Garrisonville Rd #102
Stafford, VA 22554
Email: info@sraidds.com
Phone: (540) 657-0867